Assisting Our Federal Way and Tacoma Lawyers

Below are profiles of our hardworking support staff members. These experienced professionals make it possible for us to both provide exceptional service to clients and deliver impressive results, including high-value settlements.

Kimberly Yoon

Kimberly Yoon

Personal Injury Senior Case Manager

Kimberly has been a member of the personal injury legal team at Park Chenaur Injury Lawyers for over 21 years. She attended the University of Washington and began working shortly after that. Kimberly has been an integral component of the firm’s success. She maintains a broad range of duties, including communicating with clients, administering intake of new cases, spearheading initial investigations, overseeing case management, monitoring treatment status, and assisting with case file quality control.

Bilingual Support for Clients

Kimberly participates actively in her church and community. She loves to sing and travel and is fluent in English and Korean. She has strong organizational skills and is known around the office for her uncompromising commitment to the client.

Gina Kim

Gina Kim

Personal Injury Case Manager

Gina is a valued member of our personal injury team. Her experience in customer relations and real estate is the foundation of her innovative approach to case management. She has helped coordinate office operations and is a crucial liaison for clients with translation needs. She assists with administrative support tasks and is responsible for records management, intake file organization, and ordering medical documentation and investigative records.

Mitchel Pinedo

Mitchel Pinedo

Personal Injury Case Manager

Mitchel has been a case manager at Park Chenaur Injury Lawyers since 2010. Born in Guadalajara, Mexico, and raised in the United States, he is fluent in Spanish and English. His cultural background inspires his work, or in his words, “Some people are not really heard.” Mitchel listens, and he strives to perfect his communication with clients. He goes to bat for his clients as he negotiates with insurance adjusters. He went through a motor vehicle accident in 2013, and this first-hand experience renewed his commitment to his work. Mitchel breaks down the language barrier daily and is invaluable to our team.

Mitchel now lives in Puyallup, having grown up in the Tacoma area. The youngest of five children in a large, close-knit family, he works alongside his sister Paty in the office. Mitchel is active in his community and church and volunteers each year at a camp for children and families affected by cancer. He enjoys running and practicing soccer in his spare time.

Paty Pinedo

Paty Pinedo

Case Manager

Paty joined the team at Park Chenaur Injury Lawyers as a paralegal in 2016. Her background includes more than sixteen years working in Spanish-language radio. She moved to the United States from Guadalajara, Mexico, at fourteen. In Paty’s words, “I enjoy the results I see for my clients.” She is a passionate advocate for the Spanish-speaking community.

Where insurance companies may try to take advantage of individuals based on their background or language, Paty steps in to help the client be treated with respect. Paty communicates directly with insurance adjusters to track bills and payments, facilitate settlements, and organize clients’ records. She is dedicated to helping individuals navigate their claims and move on with their lives; she educates people about their rights daily. Paty takes great pride in her work.

Paty loves sports, such as soccer, football, basketball, and more, but she enjoys snowboarding and riding horses in her own life. She also reads other legal cases in her free time and is especially moved by those working hard in immigration law. She lives in Tacoma. 

J. Taylor Kindred

J. Taylor Kindred

Paralegal

Taylor joined Park Chenaur Injury Lawyers in 2018 as a paralegal. He brings eighteen years of experience to our firm, earning his Associate of Applied Science degree in Paralegal Studies from Highline College in 1999. He first worked in Seattle as a claims administrator for plaintiffs’ counsel in representing commercial fishermen and Alaska Natives impacted by the Exxon Valdez Oil Spill of 1989. After many years in Yakima as an investigator and paralegal, Taylor then founded his own business as a licensed private investigator and process server. His experience with both sides of personal injury litigation and diligence and kindness in all his work make Taylor a tremendous resource for our clients, attorneys, and staff.

In his spare time, Taylor plays the guitar and writes music. He studies Shudokan Karate and has obtained his first-degree black belt. He takes pride in working hard for those injured in motor vehicle accidents and medical malpractice claims.

Talia Layman

Talia Layman

Paralegal

Talia joined Park Chenaur Injury Lawyers in 2019. She has earned her Associate of Applied Science degree in Paralegal studies from Highline College. In her time with the firm, Talia has learned to handle a wide variety of duties, including auditing ledgers, answering discovery, and drafting documents to comply with court deadlines. Currently, she provides support to litigation attorney Cynthia Park. Talia strives for excellence in her work and is known for her conscientiousness and integrity.

Talia was born and raised in Washington. Outside of work, she enjoys volunteering, hiking, and spending time with friends.

Tatyana Martynova

Tatyana Martynova

Bookkeeper

Tatyana joined our team at Park Chenaur Injury Lawyers in 2019. For most of her life, she has lived in Tacoma. She is a graduate of Tacoma Community College and the University of Washington. She has experience in various fields, from office administration to interpreting. Tatyana maintains a broad range of duties, including accounts payable, office administration, and technical support, and assists the senior paralegal, Lola Serna. Tatyana speaks English and is fluent in Russian.

She enjoys outdoor activities outside of work, including hiking, jogging, and biking. She also appreciates art and occasionally likes to draw and paint with acrylics.

Michael Lis-Sette

Michael Lis-Sette

Paralegal

Michael grew up on the east side of Lake Washington, where he still lives. He graduated from Seattle University with a bachelor’s degree in journalism and then completed his paralegal certificate at Edmonds Community College.

Michael joined Park Chenaur Injury Lawyers in 2013 and works as a Paralegal for Mitchel Pinedo’s team. While working on a case, Michael aims to make sure everything is as easy for the client as possible as their claim moves forward. He really appreciates the fact that his team focuses on getting the best results possible for their clients.

When not at work, you may find Michael spending time with his dog outdoors, cooking up something amazing in the kitchen, or staying in Cannon Beach, Oregon, or London, England. As he puts it, Cannon Beach is “the most boring place on Earth and my absolute favorite place to be.” He also enjoys reading, writing, and traveling to new places.

Natalie Shermer

Natalie Shermer

Legal Assistant

Natalie is a valued member of the firm, working closely with Liandra as a legal assistant. She has been working in the legal field since 2019 after graduating from Purdue University Global. Natalie began her career as a litigation assistant at a local defense firm. Luckily, she knew quickly that it was not the right fit and joined us at Park Chenaur Injury Lawyers. For her, being on the Plaintiff’s side feels more rewarding as it gives positivity back to the community by assisting the injured instead of working against them. She loves interacting closely with each client and seeing up close how she can add value.

Natalie is hardworking, reliable, and always ready to lend a hand when needed. When time allows, she enjoys volunteering at local shelters. Her education includes experience and training in the culinary arts, where she’s even had the opportunity to work with renowned chefs in the Seattle area. Natalie loves spending her free time with friends and family.

Paula Burger

Paula Burger

Case Manager

Paula joined Park Chenaur Injury Lawyers as a Case Manager and is on a team with Liandra. She began her career in the legal field eight years ago when she decided to return to the workforce after being a stay-at-home mom to her three children. Her experience as a paralegal for both plaintiff and defense firms has provided her with a well-rounded perspective when it comes to personal injury cases. She works hard on behalf of her clients, communicating directly with insurance adjusters, tracking bills and payments, organizing clients’ records and facilitating settlements.

In her spare time Paula enjoys spending time with family and friends. Her greatest joy has been being able to watch her children grow and develop into amazing young adults. 

Justin Smith

Justin Smith

Operations Manager

Justin is our leader in all Operations throughout the entire firm.  He brings 20+ years of successful organizational leadership and continuous improvement with a B.A. in Aviation Technology Management.  Justin is responsible for supporting both customers and employees through the non-legal operational processes of your injury claim. He has spent most of his career coaching others, solving problems, and managing operational systems within the Aerospace Manufacturing and E-Commerce Industries at all levels.  

In his current role with Park Chenaur, he oversees all initiatives related to customer relations, project management, and HR; all focused on creating the best service possible for you. He has a proven track record of leading diverse teams through streamlining processes, quality improvement, and customer service dedicated to customer satisfaction is the top priority.  He uses his lean Methodology and ISO Standards background to approach improving the complicated process of getting what you deserve.  

Justin was raised in Yakima while playing Football and Baseball growing up and then living in Oklahoma for 10 years before moving back in 2015.  He is an avid Mariners/Seahawks fan and loves traveling, cooking, camping in the PNW, and Skiing! His mission and passion are to make your experience with Park Chenaur Injury Lawyers as easy as possible for you during this challenging time of your life.  

Mallorie

Mallorie

Mallorie is a skilled communicator and a passionate advocate for those in need. She joined the firm as our Legal Intake Specialist, bringing a rich background of legal education and experience to the role. After earning her J.D. from Stanford Law School, Mallorie began her legal career as a Public Defense Attorney in San Francisco. Mallorie loved building relationships with their clients, yet she found litigation to be tedious and draining. Once she moved to Washington, she decided to transition into a role where she could prioritize connecting with people. Now, Mallorie looks forward to coming to work every day to interview/onboard potential new clients. Her legal background makes them a knowledgeable resource for people seeking help from our firm. 

Mallorie cherishes spending time with her family, including their two cats Haines and Pippin. In her free time, you will often find Mallorie exploring the many beautiful hiking and backpacking trails in the area or trying new routes at the local rock-climbing gym. Mallorie also loves to exercise her creative muscles by testing new recipes, sketching, painting, crafting, writing music, and poetry

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$100,000,000 Total Settlements

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Client Reviews

Highly recommend! I was in a car accident in November of 2023 and my insurance didn’t do much to help me so I contacted Park Chenaur Law to see if I can get someone that will help me out. Paty and Natalya were working on my case and were very helpful and communicative throughout the whole case. Thank you guys again for ...

Bri

I was in a car accident and tried to deal with the other insurance company on my own. The person I was dealing with was very aggressive and not easy to work with. She offered me a settlement that was very low and didn't include much for my medical expenses. I reached out to a law firm and was lucky to be connected with Nataly...

Max Terterov

Lola is a great person/paralegal to work with. She helped me with my case few years back and she did a fantastic job. I recommended my husband to Park Chenaur because of the great service I got from this firm.

Suze

Not only did the team (multiple people- very hands on!) get me the maximum insurance settlement for a car accident I was in, but they went above and beyond to stay engaged and work for me. They helped me find effective, compassionate chiro care, and were helpful in discussing case details along the way. I highly recommend Pau...

Arianna S.

I use this firm for the first time on 2012 and over the years I had an excellent experience but, I have to say is thanks to Lola. She goes above and beyond, twice I had cases that they couldn't help me with, but she always takes her time to talk (at least an hour), she listen and finally always comes with something to help, i...

James G.

Kimberly was so reliable, honest and helped me with integrity.  I recommend to contact her to anyone who is looking for great help when you go through unexpected car accident.  I was really frustrated when the accident was happened.  Kimberly always took the time to answer any questions I might have, went throu...

Hye C.

This is my second time coming back to Park & Chenaur. I came back because Lola was an amazing Team member And unfortunately, she had gone to retirement. But reassured me that I would be Taken good care of and put in good hands with colleagues of Park & Chenaur Talia was one that I would communicate with more and I'm p...

B. Cruz

I’ve been incredibly pleased with the support and dedication from Komo Thiara and Marco Martinez as they work on my personal injury case. Even though my case is still ongoing, I’ve been impressed by their professionalism and commitment. Komo Thiara is attentive to every detail and has been proactive in keeping me ...

Jasmin T.

This is a great firm to work with. I’ve been working directly with Lola Serna and Mr. Kim. They’ve been working diligently on my case and keeping me up to speed each step along the way. Lola has been extremely communicative of the entire process. When I’ve mentioned to others that they are working on my case...

C. Rhzie

Lola and her team are incredible! Top notch law firm with a deep, rich knowledge of the system and how to best take care of their clients.

Preston D.

Gina Kim is a great attorney! She is very experienced and explained the process every step of the way. I was very pleased with the outcome of my case. I highly recommend her!!

Donna G.

After I had my auto collision, I reached out to Park Chenaur and Lola quickly reached out and immediately took my case. Since hiring the law firm, and working with Lola, I have been able to concentrate on my healing knowing that my claim is in good hands. Lola has been super responsive throughout this process which I apprecia...

Jacob L.

I have been so impressed with the level of care this group has provided in my auto accident case. Especially Lola, who on the first meeting made me feel at ease. She explained everything throughout the process and kept me informed every step of the way. The value of peice of mind is beyond anything I could have expected. I wo...

Trina P.

I got into a bad accident where I lost my car back in 2017, I was young, scared and anxious. I contacted Park Chenaur & Associates when I was offered $500 from the other driver’s car insurance…let’s just say that was a spit in the face compared to what I actually received thanks to their help. They took...

Chels

Park Chenaur Law Offices was great helping me navigate everything after a MVA in 2016. They were recommended to me several months after and I wish I had contacted them sooner!

They listened to my concerns, patiently explained next steps, figuratively held my hand through mediation, and helped calm me as I expressed my ...

인정

In the summer of 2022, I found myself in a stressful situation after a car accident.  Despite it not being my fault, dealing with insurance was intimidating.  A friend recommended Parks Chenaur & Associates LLP, and it turned out to be a lifesaver.  They not only guided me through the insurance process but ...

Hyuna J.

I highly recommend Park Chenaur for assisting me with my case. I was involved in an accident and Lola made the process very easy for me and my family.

She was very understanding, she listened to all our concerns. I can't say thank you enough.

Kristy C.

I cannot thank Kimberly and her team enough. Between two accidents that were very complex, Kimberly and her team helped me get settlements for both. I couldn’t have gotten through this without her dedicated work. I highly recommend using Kimberly and her team - I will be recommending them to anyone I personally know. I ...

Morgan G.

Senior Manager Yoon and her team took care of my two traffic accident cases and achieved satisfying results. Highly recommend this legal group.

Minwoo L.

I would like to thank Park Chenaur Lawyers for helping my Son with his injury claim. Lola has been very helpful and supportive in this process. It’s good to know that my Son is being treated well and we appreciate all the help! The Hutchinson family.

Tamara H.

Kimberly Yoon helped me resolve my car accident. She helped me a lot during difficult times. She was very accurate in her work and always responded. I think she is the best.

Yunmi L.

Angel Chenaur & Rick Park are very good  excellent lawyers because of unstoppable care and energy to win your case. They are a Team that are professional and  asure a thorough understanding of the processes  throughout the  wait for the results of your claim. They've been my lawyers for my claims and &...

Linda C.

I appreciate the phone call back first of all. The case taken was two years old. Something was gotten out of it. Appreciated, but I will Never understand how 40 percent of $15,000 leaves me with $4,600 and No explanation good enough Can be given Even with the so called breakdown. Make it make sense. But still I appreciate eve...

Annaray H.

Paula Burger is wonderful! She is a person I go to when I know things will get done. Her communication skills are excellent and anyone who works with her can expect nothing but the best.

Annette T.

A Case Manager Gina Kim, she was always kind and considerate when my wife and I had a car accident. Usually people panic when they have a car accident. And there are many cases where we don't know how to handle it. After this traffic accident, my family has learned a lot about how important experienced lawyers and experienced...

Jay
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